CLIA Laboratory Management Services & Ongoing Support
We provide a full range of services to support every stage of your laboratory’s journey. Whether you’re launching a new lab or navigating a lab management change, we’re here to provide the support you need every step of the way.
We specialize in toxicology testing and offer the expertise to support your lab through the startup process and beyond. Our management supports your laboratory by offering:
1. Clinical Staffing
We provide experienced professionals to fill all required CLIA roles for both moderate- and high-complexity laboratories. Having skilled staff with expertise in clinical toxicology is essential to ensuring your lab’s success.
CLIA High Complexity Lab Positions
-
Laboratory Director
-
Technical Supervisor (for each speciality)
-
Clinical Consultant
-
General Supervisor
-
Testing Personnel
CLIA Moderate Complexity Lab Positions
-
Laboratory Director
-
Technical Consultant (for each speciality)
-
Clinical Consultant
-
Testing Personnel
2. Laboratory Staff Training
The competency of laboratory staff is critical to the success of any lab. These professionals carry out daily protocols that directly influence test results, making it essential that they are confident in every step of the workflow—from sample accessioning to releasing the final patient report into the EMR.
At ToxLab Consulting, we provide comprehensive training for laboratory staff across all testing platforms. Our training covers regulatory compliance, quality assessment protocols, SOPs, specimen preparation, analyzer or LCMS operation, instrument maintenance, troubleshooting, calibration curve and quality control review, as well as patient data review. And our support doesn’t end there—we remain just a phone call or text away whenever additional guidance is needed.
Unlike many consulting groups, we go beyond basic LCMS training. We ensure operators are fully equipped to perform in-house data analysis on calibration curves, quality control samples, and patient samples. This approach empowers operators to monitor instrument performance, identify when maintenance is needed, and ensure the most accurate results. Outsourcing data analysis may seem convenient, but it often becomes unsustainably costly as a lab grows, can compromise the integrity of test results, and leaves operators without critical insight into instrument performance. This approach is the most cost-effective and efficient way to operate a laboratory while ensuring consistent, high-quality results.
3. Continuous Regulatory Oversight
No matter how well a laboratory is established at the start, it requires ongoing, active maintenance to ensure peak performance and full compliance with CLIA regulations. At ToxLab Consulting, we provide continuous monitoring through comprehensive quality assessments to identify and address areas needing improvement.
​
We also manage a detailed laboratory compliance calendar that tracks all monthly regulatory requirements—including continuing education, staff competency assessments, instrument maintenance and temperature logs, proficiency and split-sample testing, preventive maintenance, QC logs, pipette calibrations, and quality assurance reviews. With this system in place, your lab remains fully compliant at all times.
​
Our proactive approach is why ToxLab Consulting's clients typically have perfect, zero citation inspections from COLA and CLIA surveyors. Our active, hands-on lab management is what truly sets us apart from other clinical lab consultants.
4. Honest, Vendor Direct Pricing
ToxLab Consulting connects clients with reliable, mainstream laboratory products—including consumables, instrumentation, service contracts, Laboratory Information Systems (LIS), and more. With over a decade of experience building and maintaining laboratories, we know which products deliver the best results. At the same time, we recognize that every lab is unique, which is why we provide tailored options from trusted vendors to meet your specific needs.
​
Unlike many consulting groups, we do not inflate costs by reselling products or charging excessive per-sample fees. Instead, we recommend versatile, industry-standard solutions—such as flexible LIS platforms—that give you freedom and scalability. Too often, consultants lock clients into proprietary LIS systems to make leaving their services costly and complicated. At ToxLab Consulting, we believe this approach is not in the client’s best interest. That’s why we exclusively recommend mainstream, adaptable products that put your lab’s success and independence first.
5. Provider Questions
At ToxLab Consulting, our approach to clinical laboratory testing is centered on bridging the gap between science and healthcare. We go beyond standard consulting by actively interfacing with the providers who depend on the lab for patient care. Our team takes the time to explain test results—covering topics such as drug metabolism, specimen matrix and stability, and laboratory workflow—so providers can fully understand test results with confidence. We believe this communication strengthens the true purpose of the laboratory: improving patient outcomes.